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Privacy Policy

Welcome to Bit Integrations. We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data when you use our services.

Information We Collect

Personal Data: While using Bit Integrations, we may process basic contact details such as name, email address.

Usage Data: We gather information on how the plugin is used and interacts with your WordPress environment, including technical and configuration details.

Cookies and Tracking Technologies: Cookies or similar technologies may be used to track affiliate referrals, monitor usage patterns, and enhance the plugin’s performance and user experience.

Technical Data Collected by the Plugin

Bit Integrations collects only the information necessary to ensure the plugin functions properly and remains compatible with your WordPress environment. The types of information collected include:

Server Information:

  • Server software details
  • PHP version
  • MySQL version

WordPress Information:

  • Memory limit
  • Debug mode status
  • Locale settings
  • WordPress version
  • Multisite status

Theme Information:

  • Active theme details, including slug, name, version

Additional Data:

  • Administrator email address.
  • IP address
  • Local installation status
  • Skipped data collection status
  • Plugin flow details, including configured actions, triggers, and their status

This information is collected solely to maintain proper functionality, ensure compatibility, and support smooth operation of the plugin. 

How We Use Your Information

To Provide Services: We use information to ensure Bit Integrations functions correctly, maintain performance, and implement improvements, helping deliver a smooth and reliable experience.

Communication: We may reach out with important updates, support information, or notifications about new features, keeping you informed about the plugin and its functionality.

Analytics: By reviewing usage patterns, we can identify trends and areas for enhancement, allowing us to optimize the plugin and better meet user needs.

Compliance: We handle information in accordance with applicable laws and regulations, safeguarding your rights while ensuring responsible data usage.

Payment Information

Bit Integrations uses Paddle to securely process all payments. We do not store your credit card or bank details. Paddle handles all sensitive information.

We may use your name and email to complete the purchase and send receipts or support information.

Protection of Information

The privacy and security of your information is a top priority for Bit Integrations. We have implemented multiple safeguards to protect against unauthorized access, disclosure, or data loss.

Organizational Controls:

  • Our team is trained on privacy best practices and the importance of maintaining confidentiality.

  • Regular training and checks are conducted to ensure compliance with our privacy policies.

  • A dedicated officer oversees data protection strategies, implementation, and adherence to applicable privacy regulations.

Physical Safeguards:

  • Access to areas where personal data may be processed or stored is restricted to authorized personnel only.

  • Regular backups are performed to ensure data can be restored in the event of system failures or disruptions.

Compliance and Monitoring:

  • Routine audits are carried out to identify and address potential security vulnerabilities.

  • Security practices are aligned with applicable data protection laws and regulations.

  • Our measures are continuously reviewed and updated to remain compliant with evolving legal and industry standards.

API Tokens and Security

Bit Integrations requires API tokens to connect and synchronize with external platforms. However, these tokens are never collected, transmitted, or stored on our servers. Instead, they are saved only within your own WordPress database on your server.

This means that you retain full control of your tokens, and they remain entirely within your WordPress environment. While the tokens are stored in the database without encryption, they are used solely to enable secure communication between your site and the connected platforms. Bit Integrations does not access, process, or use these tokens for any other purpose.

Sharing Your Information

Bit Integrations does not sell or share your personal information with third parties. However, we may share certain information in specific circumstances:

Service Providers: These are trusted third-party companies that help us operate and improve our services. For example, they might handle things like data storage, payment processing, or customer support. 

Legal Authorities: In limited cases, we may disclose information to comply with legal obligations, protect our rights, or ensure the safety and security of users and our services.

[Disclaimer- If you choose to share your data with third-party companies/tools through Bit Integrations, we are not responsible for how those third parties handle or use your information.] 

Your Rights

With Bit Integrations, you have the right to access, correct, or delete any personal information associated with your use of the plugin. You can also request a copy of the data we hold by contacting us directly.

  • Access: You can request a copy of the personal information we maintain about you to review it or verify its accuracy.

  • Correction: If any of your information is inaccurate or outdated, you can request updates to ensure it remains correct.

  • Deletion: In certain circumstances, you may ask us to delete your personal information, such as if it is no longer needed for the purposes it was collected or if you withdraw consent.

  • Opt-Out: You can choose to stop receiving any marketing communications related to Bit Integrations at any time. Every marketing email includes an unsubscribe link that allows you to opt out of future messages.

Cookies and Affiliate Tracking

Bit Integrations uses cookies to support and manage our affiliate program. These cookies are essential for tracking affiliate referrals. When a user clicks an affiliate link via Bit Integrations, a cookie is placed on their device to record the referrer’s information. This ensures that referrals are accurately tracked and sales are credited to the correct affiliate partners, guaranteeing proper compensation.

Support Policy

At Bit Integrations, we are committed to providing exceptional support to ensure a smooth experience with our WordPress auto-poster and scheduler plugin. Here’s how we handle support inquiries:

Response Time:

  • Business Hours: Our support team is available from 9:00 AM to 6:00 PM GMT+6.
  • Working Days: We operate Monday through Thursday, as Friday is our day off.
  • Commitment to Timeliness: We strive to respond to all support inquiries within 1 to 2 working days. This timeframe allows us to gather any necessary information and provide a thorough response to your questions and issues.

Holiday Observance

Please note that during national holidays or other company-wide observances, our response times for Bit Integrations support inquiries may be longer than usual.

Changes to This Policy

Bit Integrations may update this Privacy Policy periodically. Any changes will be communicated by posting the revised policy on our website.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Team by email at support@bitapps.pro or visit our contact page. We are committed to working with you to resolve any privacy concerns fairly.

If you do not receive acknowledgment of your inquiry or it has not been satisfactorily addressed, you can lodge a complaint with the relevant regulatory authorities. We aim to respond to all inquiries within 48 hours.

 

Updated at: 09-02-2025

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