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Fluent Forms alternatives
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Fluent Support Integration: The Best Customer Service Help Desk Software

Fluent Support Integration: Fluent Support is a complete support ticketing solution for WordPress website. It is a complete helpdesk solution for fast and efficient support system.

Bit Integrations is a WordPress plugin that allows you to automate and integrate your WordPress forms builders and other plugins with Fluent Support. This can save you time and effort, and improve your lead generation and customer management processes. Bit Integrations supports a wide range of WordPress plugins, such as Bit Form, Contact Form 7, Gravity Forms, WPForms, WS Forms, Ninja Forms, Fluent Forms, Formidable Forms, Everest Forms, Elementor Form, Beaver Builder, Divi, Brizy, BuddyBoss, WooCommerce, WordPress User Registration, LearnDash LMS, LifterLMS, Memberpress, GiveWP, Easy Digital Downloads, AffiliateWP and many more so you can use it to automate and integrate your WordPress plugins with Fluent Support.

Authorization of Fluent Support Integration

First you have to select the Fluent Support from the actions page. To do this open your Bit Integrations dashboard then click on Create Integration button now the Trigger page will open select any trigger from the list such as Bit Form, Contact Form 7, Gravity Forms, WPForms, WS Forms, Ninja Forms, Fluent Forms, Formidable Forms, Everest Forms, Elementor Form. Then proceed to next and the action page will open. Now Search and select Fluent Support from the action page.

Fluent Support Integration with Bit Integrations - Search and Select Fluent Support

Integration Name/Title: Here give the meaningful integration title as per your requirement.

Fluent Support Integration with Bit Integrations - Set Integration name

To establish a connection with Fluent Support, simply click on the “Connect to Fluent Support” button. After successfully establishing the connection, proceed by clicking on “Next.”

Fluent Support Integration with Bit Integrations - Connect to Fluent Support
Fluent Support Integration with Bit Integrations - Connected

In the Fluent Support integration settings, you will see a “Map Fields” option. This is where you will need to map the fields from your trigger to the corresponding fields in Fluent Support. The “Title”, “Content”, “First Name”, “Last Name” and “Email” field is the default field in Fluent Support, so you will need to map your form’s “Title”, “Content”, “First Name”, “Last Name” and “Email” field to this field in Fluent Support. You have the option to map additional fields by clicking on the Plus (+) icon.

Fluent Support Integration with Bit Integrations - Fields Mapping
  • Title – Required
  • Content – Required
  • First Name – Required
  • Last Name – Required
  • Email – Required
  • City
  • Zip
  • State
  • Country
  • Note
  • Description

Utilities

Support Staff: In Fluent Support, selecting a Ticket Owner is required to create a ticket. You must choose the support staff from the drop-down menu.

Fluent Support Integration with Bit Integrations - Add Ticket Owner
Fluent Support Integration with Bit Integrations - Utilities - Add Ticket Owner

Business Inbox: Add a Business Inbox to your tickets in Fluent Support.

Fluent Support Integration with Bit Integrations - Utilities - Business Inbox

Client Priority: By enabling this option, you can set the priority for every ticket. Select priority from the drop-down option of your choices.

Fluent Support Integration with Bit Integrations - Utilities - Client Priority

Attachment (PRO): You can attach files in Fluent Support by checking the box and selecting the upload field in your form. Supported file types are Photos, CSV, PDF/Docs, Zip, and JSON, with a maximum file size of 2.0MB.

info-icon-bit-apps  INFO

This option is available starting with Bit Integrations version 2.1.8. To use this feature, you’ll need the Pro version.

Fluent Support Integration with Bit Integrations - Utilities - Map Upload Field
Fluent Support Integration with Bit Integrations - Utilities - Attachment

Conditional Logics

With this feature, you can incorporate conditions into the integration process. When the specified conditions align, the data will be transmitted to your Fluent Support. For additional details, we recommend consulting our documentation regarding conditional logic. After you have configured your conditional logic, click Next to continue.

Bit-Integrations-Conditional-Logics

Fluent Support Integration Save

Once you have configured the desired settings for the integration, click the Save & Finish button to save the integration.

Fluent Support Integration with Bit Integrations - Finish and Save

Fluent Support Integration Log

Every integration has a timeline that you can use to check the success or error status of the integration.

Fluent Support Integration with Bit Integrations - Timeline
Fluent Support Integration with Bit Integrations - Integration Log

Use Case

Bit Form with Fluent Support

Bit Form Integration with Fluent Support using Bit Integrations. Once you submit a form, a ticket will automatically be created in Fluent Support.

Elementor Form with Fluent Support

Elementor Integration with Fluent Support using Bit Integrations. Once you submit a form, a ticket will automatically be created in Fluent Support.

Gravity Forms with Fluent Support

Gravity Forms Integration with Fluent Support using Bit Integrations. Once you submit a form, a ticket will automatically be created in Fluent Support.

WPForms with Fluent Support

WPForms Integration with Fluent Support using Bit Integrations. Once you submit a form, a ticket will automatically be created in Fluent Support.

Contact Form 7 with Fluent Support

Contact Form 7 Integration with Fluent Support using Bit Integrations. Once you submit a form, a ticket will automatically be created in Fluent Support.

Ninja Forms with Fluent Support

Ninja Forms Integration with Fluent Support using Bit Integrations. Once you submit a form, a ticket will automatically be created in Fluent Support.

Forminator Forms with Fluent Support

Forminator Forms Integration with Fluent Support using Bit Integrations. Once you submit a form, a ticket will automatically be created in Fluent Support.

Formidable Forms with Fluent Support

Formidable Forms Integration with Fluent Support using Bit Integrations. Once you submit a form, a ticket will automatically be created in Fluent Support.

Fluent Forms with Fluent Support

Fluent Forms Integration with Fluent Support using Bit Integrations. Once you submit a form, a ticket will automatically be created in Fluent Support.

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